This one-day, interactive course is designed to enable participants to get the best out of a group by understanding how small groups work, as well as the role and responsibilities of a Facilitator.

Course topics include:

• Improving Group Leadership Skills
• Facilitator Responsibilities
• Adult Learning Principles
• Communication within Groups
• Understanding Group Dynamics and Techniques
• Understanding Conflict in Groups
• Reaching Positive Outcomes Through Negotiation
• Planning and Tailoring Groups
• Facilitator Self-Care